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© 2023 Stark Software International (Holdings) Limited. Company number 09978378. All rights reserved.

Contact us

Our specialist teams are here to help

Before submitting your enquiry, please search our FAQ Centre here for answers to common questions about Stark ID, metering, contracts, billing and more.

If you are a Stark ID user, we would also recommend logging into Stark ID, then clicking ‘Help’ in the left-hand menu.

How can we help?

Emergency Contacts

Smell gas?
0800 111 999
24/7 National call centre

Power cut (Stark IDNO)?
0800 996 1002
24/7 Stark

Electric meter urgent issue?
0345 744 8900
24/7 Stark

Gas metering urgent issue?
0137 238 8344
24/7 Stark

General queries

0333 003 0845

Head Office

Stark
Sentinel House
10-12 Massetts Road
Horley
Surrey
RH6 7DE
UK

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